Customer Relationship Review

1 - The technology supplied by Chemetall is suitable for the purpose

2 - The quality of the products supplied by Chemetall is

3 - The on time delivery of products by Chemetall is

4 - The service provided by the Chemetall representatives is

5 - The technical backup for products and processes is

6 - The information provided on MSDS and Product Profiles is

7 - Labelling is clear, concise and the packaging sound

8 - Orders have been accurately processed such that the goods delivered are what was ordered

9 - The customer service department provides accurate information in a timely manner

10 - How would you rate the resolution to any issues you may have had?